p444 Privacy Policy — How We Handle Your Personal Data

1 Introduction

This Privacy Policy applies to all services provided by p444 through the website p444.im and any related applications or platforms operated under the p444 brand. When we say "p444," "we," "us" or "our," we mean the operator of the p444 platform. When we say "you," "member" or "player," we mean any individual who visits, registers on or uses p444 in any capacity.

p444 is committed to protecting the privacy of every Pakistani player on the platform. We collect only the data we genuinely need to run the service, comply with our legal obligations and keep your account and funds secure. We do not collect data speculatively or share it for commercial purposes beyond what is described in this policy.

By registering on p444 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you agree to the processing of your personal data as described here. If you have questions about anything in this document before registering, please contact us at support@p444.im — our team will respond clearly and without jargon.

2 What Personal Data p444 Collects

The personal data p444 collects from you falls into three broad categories: data you provide directly, data generated by your use of the platform and data collected automatically by technical systems. Below is a detailed breakdown.

p444 does not collect sensitive personal data — such as racial or ethnic origin, religious beliefs, political opinions or biometric data — beyond what is strictly required for identity verification under our KYC obligations.

3 How We Collect Your Data

p444 collects personal data through the following channels:

3.1 Direct Collection — You Provide It

When you complete the registration form on p444, you provide your name, mobile number and password. When you complete KYC verification before your first withdrawal, you provide identity documents. When you contact support via live chat or email, you provide communication data. When you make a deposit via Easypaisa, JazzCash or bank IBFT, the relevant financial identifiers are collected to process and record the transaction.

3.2 Automated Collection — Platform Systems

When you use p444, our servers and application systems automatically record technical data including your IP address, the device and browser you are using, session timestamps, pages visited and actions taken. This data is collected whether or not you have an account and applies to all visitors to p444.im.

3.3 Third-Party Sources

p444 may receive data about you from third parties in limited circumstances — for example, from payment providers confirming the status of a transaction, from identity verification services used in the KYC process, or from fraud prevention databases. Data from these sources is used only for the purpose for which it was received and is not combined with your profile data for marketing.

4 Why p444 Uses Your Personal Data

Every piece of personal data p444 collects is used for a defined purpose. Below are the main reasons we process your data:

• Account creation and management: To register your account, verify your identity, manage your PKR balance and maintain your account settings.
• Processing deposits and withdrawals: To receive funds from Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard and to return winnings and withdrawals to the correct payment method.
• KYC and regulatory compliance: To verify your age (18+), confirm your identity and comply with anti-money-laundering requirements applicable to online gaming platforms.
• Fraud prevention and security: To detect and prevent fraudulent account activity, bonus abuse, money laundering and identity theft — protecting both p444 and legitimate players.
• Service operation: To run the betting and casino platform, settle bets correctly, calculate bonuses and maintain accurate transaction records.
• Customer support: To respond to your queries, resolve disputes, process responsible gaming requests and maintain records of support interactions.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling and to administer deposit limits, cooling-off periods and self-exclusion requests.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the p444 platform — fixing issues, improving load times and developing new features.
• Marketing communications (opt-in only): To send promotional emails or SMS notifications about bonuses, PSL betting promotions and new features — only if you have opted in. You can withdraw consent at any time.

5 Legal Basis for Processing

p444 processes your personal data under the following legal bases:

• Contract performance: Processing required to fulfil our obligations to you as a member — running your account, processing payments and settling bets.
• Legal obligation: Processing required to comply with KYC, anti-money-laundering and age verification obligations applicable to gaming operators.
• Legitimate interests: Processing for fraud prevention, platform security and aggregated analytics — where these interests do not override your fundamental data rights.
• Consent: Processing for marketing communications — only carried out where you have given clear, specific, freely given consent. Consent can be withdrawn at any time.

6 Who p444 Shares Your Data With

p444 does not sell your personal data to any third party. We do not share your data with advertisers, data brokers or unrelated commercial partners. We share data with third parties only in the following specific circumstances:

6.1 Payment Processors

When you make a deposit or withdrawal, the relevant financial identifiers are shared with the payment provider you are using — Easypaisa, JazzCash, NayaPay, SadaPay, your bank or your card issuer. This sharing is limited to what is necessary to process the transaction.

6.2 Identity Verification Services

During KYC, your identity documents and personal information may be shared with a third-party identity verification provider to confirm authenticity. These providers operate under strict data processing agreements with p444 and may not use your data for any other purpose.

6.3 Game Software Providers

Some casino games on p444 are supplied by third-party game studios. These providers may receive limited technical data — such as your session token and game play data — to operate the game. They do not receive your identity or financial data.

6.4 Fraud Prevention & AML Screening

p444 uses third-party fraud prevention and anti-money-laundering screening tools. These systems may process your name, transaction data and device information to flag suspicious activity. Any data shared for this purpose is used solely for compliance and security.

6.5 Legal Requirements

p444 will disclose your personal data to law enforcement, regulatory authorities or courts if legally required to do so — for example, in response to a valid legal order or as part of an investigation into suspected criminal activity.

7 Cookies & Technical Tracking

p444 uses cookies and similar technical tools on p444.im to make the platform function correctly, to keep you logged in securely and to understand how the site is being used. Here is what each type of cookie does:

7.1 Essential Cookies

These cookies are required for the platform to work. They manage your login session, maintain your PKR balance display, remember your language preference and keep your bet slip active while you browse. You cannot opt out of essential cookies without it affecting your ability to use p444.

7.2 Functional Cookies

Functional cookies remember your preferences — for example, which sports or game categories you view most — so the platform can be quicker and more relevant when you return. These are not strictly essential but improve your experience.

7.3 Analytics Cookies

p444 uses analytics tools to understand aggregate usage patterns — which pages are visited most, where users encounter issues and how betting flows are navigated. Analytics data is anonymised and aggregated before being reviewed. It does not identify individual users.

7.4 Managing Cookies

You can control cookie settings through your browser. Most modern smartphone browsers allow you to view, manage and delete cookies from specific sites. Disabling non-essential cookies will not prevent you from using p444, but it may reduce some personalisation features.

8 How Long We Keep Your Data

p444 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. The following retention periods apply:

• Account data and transaction records: Retained for a minimum of 5 years from the date of your last account activity, in line with standard financial record-keeping requirements for gaming operators.
• KYC and identity documents: Retained for a minimum of 5 years from account closure or last activity, whichever is later, as required for anti-money-laundering compliance.
• Support communications: Retained for 3 years from the date of the interaction, unless the interaction relates to a dispute that remains unresolved, in which case it is retained until resolution.
• Marketing preference data: Retained until you withdraw consent or close your account, after which it is deleted within 30 days.
• Technical and analytics data: Anonymised aggregate data may be retained indefinitely. Identifiable technical logs are deleted within 90 days.

When data is no longer required and has passed its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked to you.

9 Data Security

p444 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction.

• 256-bit SSL encryption protects all data transmitted between your device and p444's servers. Look for the padlock symbol in your browser address bar on p444.im.
• Encrypted database storage means your financial data and identity documents are not stored in plain text. They are encrypted at rest and accessible only by authorised internal systems.
• Access controls: p444 staff members have access only to the data necessary for their specific job function. All internal data access is logged and regularly audited.
• Two-factor authentication (2FA) is available for all member accounts and is strongly recommended to protect your login.
• Penetration testing: p444's systems undergo regular independent security testing to identify and address potential vulnerabilities before they can be exploited.

Despite these measures, no internet-connected system can guarantee absolute security. If you suspect your account has been compromised, contact p444 support immediately via live chat and we will act quickly to secure your account.

10 Your Data Rights

As a p444 member, you have the following rights over your personal data. These are not bureaucratic formalities — they are real rights that p444 will honour when you exercise them.

To exercise any of these rights, email support@p444.im with the subject line "Data Rights Request" and describe what you are requesting. p444 will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

11 Children & Under-18s

p444 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on p444 or attempt to use any of its services.

If p444 becomes aware that a person under 18 has created an account or provided personal data, we will immediately suspend that account, delete the data and return any deposited funds in accordance with our compliance obligations. If you believe a person under 18 has accessed p444 using your payment method or device, please contact support immediately at support@p444.im.

12 Updates to This Privacy Policy

p444 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or changes in the services we offer. When we make material changes, we will notify registered members by email or through a prominent notice within the p444 platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this policy periodically so you remain aware of how your data is being handled. Continued use of p444 after a policy update has taken effect constitutes your acceptance of the revised policy.

13 Contact Us & Data Protection

If you have any question about this Privacy Policy, want to exercise a data right or have a concern about how p444 handles your personal data, please reach out through any of the following channels:

• Email: support@p444.im — mark your message "Privacy / Data Rights" for priority routing.
• Live Chat: Available inside the p444 platform 24 hours a day, 7 days a week.
• Response Time: Privacy and data rights requests are acknowledged within 5 business days and resolved within 30 calendar days.

p444 takes privacy concerns seriously and treats all data-related queries with confidentiality. If you feel your query has not been addressed adequately, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.